ResBookPro is a cloud-based reservation management solution offered by Tomahawk, a New Zealand based company. The product is designed to streamline, simplify and increase the online bookings for property managers and providers of boutique accommodations.
ResBookPro offers all major essential functions such as calendar & reservation management, CRM integration, customizable email templates & reports, invoicing, multi-user with rights management, promotional codes, among others. Check-in & check-out functionality allows property owners to easily track the guest timings and automatically generate corresponding invoices. Reservation management provides owners with a visual snapshot of current booking status of all the properties owned. The product offers an effective reporting feature that generates monthly reports, agent’s commission reports and pending/confirmed/cancelled bookings reports.
ResBookPro offers advanced features such as housekeeping, multi-currency and multi-property quoting to its users at an additional cost. Housekeeping functionality automatically assign cleaners to clean the inventory and simultaneously records the cleaning cost which can be charged to owners or guests. For easier accounting management, the multi-currency feature can convert bookings, revenues and other financial details in other currencies also.
ResBookPro serves the requirements of luxury lodges, motels, holiday houses, apartments, farm stays and property managers. The product partnered with New Zealand Tourism Guide, Beany, TripAdvisor, MailChimp etc. to offer effective customer services.
This system has booking issues in all areas , firstly it will not keep a data base of your customers so the next time you customer books you have to enter all details again , everytime we were booked out it would overbook rooms , i would have to go into my channel manager to close rooms , check emails every hour then go to the booking channels themselves and check this system has cost me relocation costs with no remorse from RESBOOK ! you would call with nil responce , you would email with little responce , ease of use i would say poor customer service very poor ..... i have put up with this system for 11 months and i am about to change to another system hotelogix call me anytime on 0265525244 for further info !
Product as a lot of functionality, which sometimes means the depth is not there in each feature, but it generally works well and certainly does everything we need it to do. They are working on a lot of development for the product which is going to make it really great. Support team are enthusiastic, understanding and quick to respond. Product Manager knows his customers well and works hard for them.
as above with all positive feedback.
● ResBookPro offers an integrated solution to property owners as it allows them to manage online bookings & reservations, market properties, create & distribute quotes to agents and automate accounting functions.
● Property owners can increase the number of bookings by using ResBooksPro as it allows users to offer promotional codes and other options such as activity combos, complimentary breakfast buffet or early check in.
● ResBookPro offers a mobile friendly booking form and calendar that enables guests to make reservations through their mobile phone or iPad.
● The solution offers integration with Mailchimp and CRM that allows users to manage multiple contact types, logins and access rights through a single platform.
● ResBookPro offers a previous guest recognition facility which instantly flashes member preferences and their status, such as whether they are blacklisted, VIP guests, or others.
Below are some frequently asked questions for ResBookPro.
ResBookPro offers the following pricing plans:
Starting from: $150/month
Pricing model: Subscription
Free Trial: Available
• For 1-10 properties: NZD 150 per month
• For 11-25 properties: NZD 250 per month
• For 25+ properties: Contact ResBokPro
• Customized reports: Contact ResBokPro
• Housekeeping: NZD 25 per month
• Multi-Currency: NZD 25 per month
• Multi property quoting: NZD 25 per month
ResBookPro offers the following features:
ResBookPro has the following typical customers:
Mid Size Business, Small Business
ResBookPro supports the following languages:
ResBookPro has the following pricing plans:
We do not have any information about what devices ResBookPro supports
ResBookPro integrates with the following applications:
Kounta, MYOB, MailChimp, PayPal, Tourwriter, Xero
ResBookPro offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials