Orderhive is a multichannel inventory management & shipping software that enables online sellers to streamline and automate back-end processes.
It is integrated with leading marketplaces, shopping carts, shipping and business apps to help you automate and centralize your back-end tasks.
Here’s how Orderhive can help your retail business.
- Integrate your channels (Amazon, Amazon FBA, eBay, Shopify, Etsy, etc.) in Orderhive.
- Automate and maintain centralized inventory on selling channels.
- Manage inventory across multiple warehouses/locations seamlessly.
- Create product bundles and manage their inventory.
- Once you make a sale, Orderhive automatically adjusts inventory across all channels in real-time.
- Add your shipping provider (FedEx, USPS, UPS, etc) in Orderhive. Get commercial USPS rates by default with your Orderhive account. Generate and print labels of multiple shipping carriers with a few clicks.
- Automatically updates order status and shipping information back to channel.
- Ship domestic and international orders.
- Manage dropshipping and allow dropshippers to have an easy interface for order processing.
- Manage wholesale orders of your business customers through Orderhive’s B2B portal.
- Generate reports and see important business analytics in real-time. Get customized reports based on your requirements.
- Create and manage payments of orders. Send quick payment link to your customers.
- Get automated low stock and zero stock alerts in real-time.
With Orderhive, you’ll increase business efficiency and avoid scenarios like stock-outs, double selling, delayed shipments, etc. which can hamper your company’s growth.
Daily sales summary report emails are great! Love the inventory capabilities. Not too complicated and utilizes bundling/kitting of products. Can integrate Xero. Instant pushing of updates to eBay, no time delay at all. Great, friendly and timely responses from customer service which are available nearly 24/7. Price is perfect. Lots and lots of features.
First would have to be the customer service as it is second to none. They are quick and clear to answer your query and fast to fix any bug. They also take onboard your suggestions for any improvement.
Secondly I love the product and bundle functionality. It is very precise and you can accurately account for all inventory so you don't over sell and get the correct numbers.
Thirdly I love how updates on inventory are instantly updated to eBay. This is very important as my previous software I would use would often update within 10 minutes frequently causing me to over sell a bit. Orderhive DOES NOT HAVE THIS PROBLEM!
I also like the ease of use or the depth of functionality. If your a new user and want to get up and running quickly you can do this with OrderHive and when your a confident user you can start to dive into the other functionality to make your ecosystem of eccomerce software a much richer experience saving you even more time.
Summing up, this software has it all and believe me I have looked. The price is right, the interface is vibrant and uncluttered and intuitive. Nothing but praise for OrderHive. Well done guys!
This might sound picky but I don't like the fact I can't order the current sales by order value. They have an "Old View" which you can switch to which will let you do this but not under the "New View". When I brought this up with OrderHive they said they would talk to their technicians to see what they can do.(I anticipate this will be updated soon). Can't ask for more.
I don't like that I can't set the inventory levels to be pushed to eBay. This is helpful for selling limits. They offered a work around for this which is setting a second warehouse and only having the amount of stock available in that warehouse that you want pushed. This fixes the problem but is slightly double handling though not too much bother.
Im struggling to think of anything else I "Like Least".
Likelihood to recommend
The price is one of the lowest in the business for what it offers. You can even connect Amazon FBA inventory and manage your purchases which makes other applications usually very expensive.
Positive is also that it supports Multi-Currency and shows the customers country in the order overview.
Support replies usually within the day via email or skype.
When you tag an order it doesn't instantly show this tag, you first have to click somewhere else or refresh the page.
And sometimes its really slow and you have to wait half a minute until something happens when you click to open a view or order.
What also bothers us is that you only can put orders on hold when you are in the "Awaiting shipment" Order view, but not in the "All order" view.
If you want to get your customized features, you have to pay one year in advance.
Recently we have the problem that orders from Amazon or Ebay won't show up in Orderhive. Because we have to fulfill some of them within 1 business days, this problem is a real problem. We then have to print all orders manually from Amazon or ebay and make our labels manually which takes a lot of more time. The orders will appear in Orderhive 6-12 hours after they have been placed. This happened to us maybe 5 times already.
After contacting the Orderhive support they very quickly replied to us on Skype. But then they told us to contact Amazon ourselves to find out what's going on. After we've noticed that it's not only eBay but also Amazon they didn't come up with a solution yet.
The last time it happened this week they've replied it was a technical glitch which affected all users of Orderhive.
We are looking for another solution now, but we know it will cost us a lot more. I guess you get what you pay for.
Likelihood to recommend
We are a small online business with over 1000 products selling on multiple channels, & with our product's always increasing, we were desperate to find a cost-effective alternative to spreadsheets & the need to use substandard website plugins, for linking products between sales channels, plus we needed a reliable system to keeping track of product variants, multiple supplier sources and of course our sales v/s product costs,
The biggest problem with finding never mind choosing a viable alternative was primarily cost, most of the online cloud based inventory management systems are ridiculously priced & over bloated for our needs, it took us a great deal of searching and demos before we found Orderhive.
On reviewing this company & their software platform, i came across a post that stated one of the major concerns with this East Indian based company was a deficiency in language both verbal & grammatical.
I can honestly say that as an Englishman I have found their communication within both medians to be exemplary, as well as the quality of the personal customer service I have experienced, their staff are professional, knowledgable & always quick to respond with not only standard information & explanation but also with listening to suggestions (We needed a sort filter to display out of stock / low stock products in the inventory list) within a month it's now available, how cool is that!.
The software is also visually crisp simple to use & very responsive, as of yet we have only utilised two of the many available integrations Ebay & Woocommerce, as we were trailing the product & only wanted to pay the starter level price of $49.99 a month, now we are sure & happy with the suitability,functionality & personal professional customer service orderhive offer us, we are planning to upgrade to the business level at a $99.99 annual subscription fee,as this level will offer us a further 4 active integrations, these are needed for adding Quickbooks online, stripe, amazon.ca & Canada post.
It is important to mention however that to fully trail the product you need to subscribe to at least the starter pack as the demo version wont allow the integrations, when i queried as to why? the explanation was that when activating the integrations with third-party companies there is a cost to them (Orderhive).
So we figured ok business is business we all have expenses & signed up to the lowest monthly plan while i tried their product.
Axiology Imports Canada
The user interface is modern and updated. The integration appears to work with both Prestashop and Ship station. The built in live chat appeared good. There is a lot of potential there. It looks slick and if they can get it work then they have something.
After what appeared to be a smooth API integration we realized that not all the orders were coming into the order manager. Ship station also started duplicating orders into the order manager. Whats worse it took customer service days to understand what was going on even after several screen shots and videos we sent. Finally I did a SKYPE chat with rep and he said he understands. He said no problem give us a week, then the following week he said no problem how about another week. Again I kid you not he said let me have until end of the month. I said are you kidding. Where is your dev team? Can't they fix this minor issue in a day if they wanted to. He said we can dedicate someone to this project if you pay. I'm like what!!?!? You told me you were fixing this thing and then now you have not done anything and you want me to pay for something you advertise. Very irresponsible in my opinion because they advertise Prestashop Shopping Cart Integration. They wasted my time. Then the co-founder emailed me and asked my why I didn't' sign up! What is going on with you guys. If I had API access my dev team could have fixed it for you.
Likelihood to recommend
Orderhive is a top notch provider of inventory management, product listing and channel syncing tool whether you sell on Ebay, Etsy or Amazon etc.. I tried many software prior to Orderhive and I was never totally satified. There was always something missing or they were not fully catered for the UK market. However Orderhive has exceeded my expectations. I am glad I made the right decision to keep orderhive. I still have many integrations to add and I cant wait to have everything in one place. Even the B2B portal can be customised which is my next move with the software. Anything you need just ask the guys at Orderhive and they will try to come up with a solution for your business. Their customer service is second to none. Always there 24/7. Orderhive is constantly improving, inventing and integrating features to allow sellers to do what is most important to us...selling!
Easy to use and small learning curve. Outstanding customer service. I can update and access my account anytime and anywhere. The guys at Orderhive are willing to listen to any customisation ideas that you may require for your business and they will always come up with an answer. Great value for money too. Love it and they have gave me no reason to go anywhere else.
None. Where there is an issue or features you require just ask..
Likelihood to recommend
Orderhive enables online sellers to manage multiple channels from a single account.
Orderhive’s inventory management software imports products and their inventory from selling channels automatically. Once a new orders comes in, stock is adjusted in all integrated channels in real-time.
Orderhive allows you to process and ship orders synced from online marketplaces (Amazon, eBay, Etsy, etc.) and shopping carts (Shopify, BigCommerce, Magento, WooCommerce, etc.). You can buy and print shipping labels and track packages of shipping providers like FedEx, DHL, USPS, UPS, Australia Post.
Orderhive’s extensive order management system allows sellers to manage dropshipping and wholesale orders. You can get a centralized view of all your retail and wholesale orders, enabling you to improve customer service and expedite shipping.
Orderhive also offers “Orderhive Plus”, an enterprise solution for large retailers and wholesalers. You get a fully customizable solution (developed as per your needs ) that is hosted on a private secure cloud.
Orderhive Plus is trusted by more than 200 enterprise retailers.
Below are some frequently asked questions for Orderhive.
Orderhive offers the following pricing plans:
Starting from: $50/month
Pricing model: Subscription
Free Trial: Available
Try Orderhive Free for 15 days! No Credit card required.
Subscription: Standard - $50/month
Professional - $100/month
Growth - $150/month
Easy refund policy, no questions asked.
Orderhive offers the following features:
Orderhive has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Orderhive supports the following languages:
Orderhive has the following pricing plans:
Orderhive supports the following devices:
Orderhive integrates with the following applications:
AfterShip, BigCommerce, FreshBooks, Magento, QuickBooks Online, ShipStation, Shopify, Vend, Xero, Zoho CRM
Orderhive offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials